Rolldorado Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and Terdersoft B.V. (company number 164860), the operator of Rolldorado at rolldorado.com, licensed by the Curaçao Gaming Authority under licence number OGL/2024/1126/0521. This agreement governs account registration and use, deposits and withdrawals, bonuses and promotions, responsible gambling tools, and dispute resolution. By accessing or using the service in any capacity, you accept these terms in full. If you do not accept them, you must not use the service.

About Us and Licensing

Rolldorado is operated by Terdersoft B.V., a company incorporated in Curaçao under registration number 164860, holding a Certificate of Operation for the rolldorado.com domain issued by the Curaçao Gaming Authority (CGA) under licence OGL/2024/1126/0521, with an Active status as verified in the CGA certificate portal. The governing law for this agreement is the law of the Company’s country of incorporation. Terdersoft B.V. also operates Winaura under the same company registration, and the licence number OGL/2024/1126/0521 is associated with LiraSpin and Savaspin within the same operator group.

Account Registration and Eligibility

You must be at least 18 years of age, or the higher minimum age required by your own jurisdiction, to register an account and use the service. Real-money play is not available to residents of, or persons located in, the following territories: the United States of America, the United Kingdom, Spain, the Netherlands, Israel, Lithuania, Gibraltar, Jersey, Belarus, Russia, Ukraine, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Uzbekistan, Azerbaijan, Armenia, Curaçao, the Dutch West Indies, French overseas territories (including Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, and New Caledonia), North Korea, and Iran. Each person may hold only one account; duplicate accounts may be closed and associated balances forfeited. You must provide accurate, complete, and current registration information, and you must update it promptly if it changes. No withdrawal will be processed until your account has passed full KYC verification, which may include submission of a government-issued identity document, proof of address, proof of payment method ownership, and, where required, a selfie with your identity document or video verification. We reserve the right to refuse registration or close any account that breaches these terms.

Deposits and Withdrawals

We accept deposits by Visa, Mastercard, Apple Pay, Google Pay, bank transfer, and cryptocurrency (Bitcoin, Ethereum, Litecoin, and Ripple). The minimum qualifying deposit for the welcome bonus is €15; the general entry-level minimum deposit is €10, subject to variation by country and payment method. Deposits credit instantly; cryptocurrency deposits below the minimum shown on the deposit page cannot be processed and cannot be returned. The minimum withdrawal is €50 or the equivalent in your account currency. We process withdrawal requests within 72 hours on our side; additional time may apply depending on your payment provider or receiving bank. Withdrawal limits apply per day, per week, and per month; the current limits for your account are shown in the Withdrawal section of the cashier and increase with your loyalty rank. Wins above €10,000 may be paid in monthly instalments of up to €10,000 per month. Withdrawals are returned to the same method used for the deposit, and all payment instruments must be solely and personally owned by you. Deposited funds must be played through at least three times before a withdrawal is processed, as an anti-money-laundering measure. No withdrawal will be released until your account is fully verified.

Bonuses and Promotions

Each promotion is subject to its own specific terms, published alongside that promotion, but the following standard rules apply across the platform unless a promotion states otherwise. The standard wagering requirement is 40 times the bonus amount, which must be completed within 7 days of the bonus being credited; unmet wagering at expiry results in the bonus and any associated winnings being voided. The maximum permitted bet while a bonus is active is €5 (or 10 CAD/AUD, or 5 CHF); bets above this limit, including purchased bonus rounds and doubling rounds, may result in the bonus being voided. The maximum cashout from bonus winnings is 10 times the bonus amount. Game contribution towards wagering is as follows: slots 100%, buy-feature rounds 50%, live roulette and blackjack 10%, instant win games 5%, and table games, scratch cards, and other live games 0%. Free spins winnings from no-deposit or sign-up free spin awards are subject to a maximum withdrawal of €50. All bonuses are sticky: real-money funds are wagered first, and wagering progress is counted only from the bonus portion of the balance. Withdrawing your deposit before wagering is complete voids the bonus and any winnings derived from it. We reserve the right to revoke any bonus and recover bonus-derived winnings where abuse, collusion, or breach of these terms is identified.

Responsible Gambling

We provide deposit limits, loss limits, playtime limits, cooling-off periods, and self-exclusion as tools to support responsible gambling. Full details of each tool, including how to activate them, are set out on our dedicated Responsible Gaming page, linked in the site footer. Self-exclusion requests are processed immediately on receipt; once an account is self-excluded, we take reasonable steps to prevent new accounts being opened by the same person, though you remain responsible for not opening them. No prize or bonus is awarded in respect of any activity that occurs while a cooling-off period is active.

Dispute Resolution

Complaints must be submitted in the first instance to our customer support team, reachable via 24/7 live chat or email. If the support team cannot resolve a complaint immediately, it is escalated within the support department and you are kept informed of its progress. If a complaint cannot be resolved at management level, you may refer it to an independent body, a gaming authority, or the licensing regulator listed on the site, as further described in our Dispute Resolution document linked in the footer. In any dispute concerning a game result, our server logs and records constitute the final authority.

Changes to Terms

We may update these Terms and Conditions at any time. Where a change is significant, we will notify you by email to the address registered on your account or by a notice posted on the site, and the updated terms will state their effective date. Continued use of the service after the effective date of any update constitutes your acceptance of the revised terms.